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 no joke`s ~ $12 per hours/general worker needed...
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Posted on 02-13-08 7:13 PM     Reply [Subscribe]
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Community Center Health Support Worker

Reports to: Resource Center Manager

Status: full time, regular, non-exempt or on-call, temporary, non-exempt

Salary: $12.00 hourly, depending upon experience (additional bilingual
English/Spanish differential offered)



GENERAL SUMMARY

The Community Center Health Support Worker (CCHSW) is part of an
interdisciplinary team who are committed to improving the quality of
life for Tenderloin residents. Under the supervision of the resource
center manager and the assistant resource center manager, the CCHSW is
responsible for implementing the community outreach/drop-in center
program. The community center serves as a low-threshold engagement for
the Tenderloin’s homeless and marginally-housed residents for whom
without such support they may not access many of the health, housing
and social supports to which they qualify and are in place to address
their need(s). Since the community center is a central program in the
agency, the CCHSW works closely on projects across all services areas,
including health promotion, social services, healthcare, behavioral
health, housing, as well as volunteer and employment training within
the community resource center.

The CCHSW operates the community space, including client registration,
information and referral, morning snacks, shelter information and
reservations, housing information, health information, facility
cleanliness and safety, peer support groups, supervision of assigned
volunteers, as well as information about neighborhood and city
services, and opportunities. An ability to work with and deal
effectively with members of the community being served is required. As
a daily operation, candidates must be willing to work some evenings
and weekends.

ESSENTIAL FUNCTIONS

Client services

· Opens agency and sets up for morning drop-in services

· Closes agency including service area break down and set up for
next morning

· Ensures security of facility at closing including setting
security systems

· Implementation of community center programming, peer support,
hygiene, and social health initiatives

· Oversees all aspects of the community center as assigned in the
absence of the Community Center Manager and/or Assistant Community
Center Manager

Information and referral

· Conducts reception, initial screening of client needs and
registers clients for services

· Provides information and referral services to clients

· Conducts outreach activities publicizing the agency services

· Represents program at community meetings, as assigned

Facility upkeep

· Maintains safe, sanitary, orderly, and clean facility

Documentation

· Maintains documentation, within prescribed deadlines, for all
services delivered according to standards set by the agency and as
required by public and private funders.

Facilitation

· Facilitates workshops and peer education/skills building groups

Other duties

· Works positively with volunteers independent of the volunteers’
experience and skill levels

· Supervises, trains and supports assigned community center volunteers

· Other duties as assigned.

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES

· Experience working with active substance users and those
experiencing mental health problems utilizing an understanding of harm
reduction principles and practices.

· Must be willing to provide support, education, and advocacy and
develop relationships following harm reduction principles with the
diverse residents from the Tenderloin neighborhood.

· Skill in working with people of color, demonstrated sensitivity
towards people from diverse ethnic, cultural, economic, sexual
orientation and gender identification communities, the undocumented,
the triple diagnosed, and people with disabilities including HIV/AIDS,
required.

· Demonstrated knowledge of basic HIV/AIDS information including
basic medical and treatment modalities and HIV/AIDS related issues
(risk reduction, STDs, hepatitis C, sexuality).

· Excellent people handling skills for working with clients,
volunteers, and staff members comprised a multi-disciplinary team of
diverse backgrounds and abilities.

· Demonstrated ability to work well under pressure required.

· Excellent verbal and telephone skills.

· Well-organized and detail-oriented with a problem-solving approach.

· Understanding that client confidentiality is mandated and vital
for position.

· Knowledge of general office practices and procedures.

· Ability in operating various office equipment, such as personal
computer, calculator, copy machine, facsimile machine, typewriter and
telephone system.

· Ability to work independently, take initiative, prioritize
duties and work closely with several different departments.

· Ability to offer support and services without judgment towards
clients.

· Ability to engage in open and frank discussions regarding an
array of sexual and drug using behaviors.

· Ability to maintain confidentiality.

· Ability to communicate with clients, employees, volunteers and
other business contacts in a courteous and professional manner.

· Ability to work in diverse team settings.

· Ability to maintain schedules.

· Ability to present oral and written reports.

· Ability to hear and speak well enough to converse over telephone
100% of the time.

· Ability to see well enough to use computer efficiently and read
computer reports and correspondence 100% of the time.

· Ability to lift up to 15 lbs. occasionally, (example: food boxes).

· Ability to perform routine bending/stooping while setting up and
breakdown facility for clean up.

· Ability to perform routine twisting/reaching while working at
computer/desk.

· Ability to perform routine and extensive walking/standing during
course of day.

PREFERRED KNOWLEDGE, SKILLS AND ABILITIES

· Bi-lingual (English/Spanish)

· Completion of community job or peer training program and/or an
internship in a human services agency (providing client services);

· Personal work experience with and knowledge of issues impacting
our residents, including: homelessness, substance use, mental health,
communicable and chronic diseases, specifically HIV/AIDS, Hepatitis,
TB and other sexually transmitted diseases.

· Experience in the area of homeless, social and/or mental health
services strongly desired.

· Knowledge of San Francisco specialized services including
homeless, , substance use, mental health and
services preferred.

· Participatory group facilitation and leadership skills.

· Bilingual/bicultural skills preferred (fluency in English and
Spanish);

· CPR and First Aid certification preferred; and

· Knowledge of and ability in using personal computers, Internet
and database software is helpful (Microsoft Word, Excel, Outlook, Access)

SALARY & BENEFITS

$10.50-$12.00 hourly, depending upon experience (additional bilingual
English/Spanish differential offered), temporary, on-call. Tenderloin
Health offers eligible employees a rich package of health insurance,
specialty health insurance, dental insurance, vision insurance, long
term disability insurance, life insurance, EAP, flexible medical
spending account, retirement contribution, transit, and the option for
a 4-day workweek. In addition, professional development benefits
include clinical supervision, regular training, and education allowance.

The statements herein are intended to describe the general nature and
level of work being performed by employees assigned to this position.
They are not intended to be construed as an exhaustive list of all
responsibilities, duties, and, skills required of personnel so assigned.

Tenderloin Health is an equal opportunity employer committed to
maintaining a culturally diverse work environment that reflects the
make-up of the Tenderloin community.
CONTACT

Applicants should E-mail your required cover letter summarizing your
strengths for this position along with your resume to
resumes2@tlhealth.org. Include "Community Center Health Support
Worker" in the subject line or your e-mail will be considered as SPAM
by our system. No phone calls.

To learn more about the Agency, please visit us at
www.tenderloinhealth.org.

 


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