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 Computer help (Urgent)
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Posted on 04-21-09 10:00 AM     Reply [Subscribe]
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Hi Friends,
My laptop screen goes blank frequently while the windows is running.
Please suggest me how I can fix this problem. I am using Vista and it is Dell Inspiron 6400.

Thanks in Advance
 
Posted on 04-21-09 10:59 AM     Reply [Subscribe]
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did u connected ur computer to tv?
 
Posted on 04-21-09 12:14 PM     Reply [Subscribe]
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No I didn't connect it to TV
 
Posted on 04-21-09 12:17 PM     Reply [Subscribe]
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Chat with Dell Expert, free of cost. Do not waste time here in Sajha.


Good luck.


 


 


 
Posted on 04-21-09 12:20 PM     Reply [Subscribe]
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I tried the Dell Customer care and they said that I have to pay 49 bucks for them to proceed with my case for technical help as my warranty has been expired.
 
Posted on 04-21-09 2:08 PM     Reply [Subscribe]
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one of my friend plugged computer to TV ...after that lcd was all blank while process still running.......we tried all possible ways ....but couldn't figure out the prob.....then.......we just turn off and on for about 10 times and got lcd back ..........this might not be right way but u can still try..........or wait for more sajha expert.........it could be graphic card problem


 
Posted on 04-21-09 2:27 PM     Reply [Subscribe]
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your problem is not clear. "goes blank while windows is running" does this mean while you are working on the computer or while sitting idle?

 
Posted on 04-21-09 2:45 PM     Reply [Subscribe]
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Last edited: 21-Apr-09 02:57 PM

 
Posted on 04-21-09 3:00 PM     Reply [Subscribe]
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It's difficult to say without seeing the laptop. There might be different reasons for the screen to go blank.


1. Power Management: Disable screensaver, supend, hibernation and other sleep modes. Make sure laptop is running on AC power supply.


2. Driver problem: Update the latest driver for your display card.


3. OS problem: Perform System Restore to an earlier date. Start Menu > All Programs > Accessories > System Tools > System Restore.


If System Restore fails try redoing it in Safe Mode. After powering your laptop press F8 multiple times to start Vista in safe mode.


If you cannot do system restore then perform clean installation of Vista by formatting your hard drive.


4. Hardware issue: Might be problem with the display adapter or might be some kind of loose connection between the MotherBoard and the LCD unit.


Good luck!


 
Posted on 04-21-09 11:09 PM     Reply [Subscribe]
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Thanks everyone for your suggestions.


MrHunter it goes blank while running not on the idle time.


Binod the first 3 options didn't work for me. Now may be I will try the formatting option before thinking of going into the last option. I highly appreciate ur suggestion.


Thanks


 


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