It has been said that even a Shesh Naag with it's multiple heads cannot describe the glory of Google. In today's age of information the power of google is (close to) infinite in the way it retains information available for instant searches across any field of human interests.

Within its glorious capabilities lies a certain dilemma for fledgling public artists and companies. A Nepali company cannot get over a mistake they made 5 years ago when they were a start up company. They made a mistake and the unsatisfied customer rightfully utilized the sajha podium to express his dissatisfaction at the poor treatment received. Now, 5 years later any search of the company name on Google shows their name up on sajha on the first page of google results, downplaying any kind of corrective actions they may have undertaken due to the initial mistake.

The 5 year old posting provides an eternal damnation for the company which may have changed its ways - which puts sajha in a conondrum due to it's goals of serving Nepalis.

Sajha wants to be a place where someone can express their opinions and experience of bad services from Companies so others don't make the same mistake. Such consumer alerts can be very helpful for a virtual community to learn from others mistakes.

On the other hand if you are the company involved then postings in sajha can have the effect of eternal damnation since Google indexes sajha and shows it's results to anyone looking for information. The conondrum for sajha is that sajha supports all nepalis and nepali businesses in the thought that anyone can and should learn from their mistakes.

Hence, would some kind of statute of limitation be appropriate? So that such a company can request removal if there has been no activity for a certain period of time?

What does the sajha community feel? Your response is appreciated.

I do not think this is an issue. It's really an easy fix.

Two options:

1) Leave the complaint as is - any google hit on sajha will have dates published. Any half-intelligent reader will understand that the complaint was many years ago, and that they need to conduct due diligence if they now wish to partake on the products and services of the company.

2) Sajha is private. It has the right to do whatever it wants. Sajha can contact the original poster and seek whether he/she objects to the idea of removing the post. Remove it if there has been no post on the subject for some time and the poster is uncontactable.

That's it.

And I don't agree that the power of google is infinite - they have been struggling with foreign govts. on information filtering and censorship, as well as with the US justice dept. And albeit they retain previously public information they do not make them public if they are stale. They only make visible on the information that is current (available on a website less than a week ago, etc.) 

Google has updated correct information on birthplace of Buddha, feel good to see that...